Senior Consultant, Acquiring Specialist
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Job number: 794592
Business unit: Business and Private
Primary position location: 259 Queen St, Brisbane City, QLD
Work type: Permanent Full time
Region: QLD- Brisbane inner
- We are empowered to make a positive difference in for customers and communities.
- You’ll join a high-performing business, backing talented individuals.
- Be supported to grow your career at NAB.
As the Senior Consultant, Acquiring Specialist, you will
- Be a key product sales expert role supporting our proposition in winning with more complex customers and be brought into customer conversations by our front-line transaction specialist teams when required
- Play an integral part of the BPB sales deal team as the primary merchant acquiring specialist when technical product input is required and act as the conduit between Bankers and Product to drive sales and success for our merchant solutions
- Collate and grow our domain’s collective knowledge of both our understanding of customers as well as how our products can work to best meet customer needs
- Provide thought leadership to customers and bankers on acquiring and transaction solutions
- Provide feedback into product development as input into the product backlogs
- Support customer implementation teams where necessary to ensure customers are set up properly
- Educate specialists and banking teams to build collective capability in Merchant Acquiring
What you will bring:
- Demonstrated experience working in a similar Product Manager, Acquiring Specialist in a Merchant Services team
- Knowledge in Transactional Banking, Acquiring or Payments Product Specialist
- Knowledge of ecommerce solutions, POS, , ERP and transactional banking solutions
- Understanding of and be able to drive strategic & complex sales conversations in relation to all things Acquiring CP/CNP, 3Dsecure, tokenisation, hosted solutions, API integration
- Experience and/or exposure in buildig current and future acquiring roadmaps and how this translates into customer solutions
- Ability to liaise with customer business and technology counterparts to discuss issues, needs, pain points and recommend solutions
- Ability to lead customer and bank stakeholders to suitable solutions.
- Ability to work with stakeholders of different domains – Sales, Technology, Marketing, Product and customers.
- Strong written and verbal communication and presentation skills
- Knowledge and deep passion for the latest trends, technologies and regulations relating to the payments industry
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.
Build your career with NAB
At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.
Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.
Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we’ll often guide you to apply through the process outlined above.
Looking for career advice?
We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.
We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying. If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.
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Advertised: E. Australia Standard Time
Closing: E. Australia Standard Time
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